Contents

Privacy Policy

Last Updated: 3 November 2025

Your Privacy Matters

This Privacy Policy explains how Lily AI collects, uses, discloses, and safeguards your information when you use our AI video generation services.

1. Introduction

Our Commitment

Lily AI is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all users of our services and describes our practices concerning the information we collect.

Quick Summary

We collect information to provide and improve our services. By using Lily AI, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you register and use our services, we collect:

  • Name, email address, and username
  • WhatsApp number with country code
  • Account credentials and preferences
  • Billing and payment information
  • Communication preferences
Service Usage Data

We automatically collect information about your interaction with our services:

  • Video generation prompts and parameters
  • Generated content and output files
  • Usage patterns and service preferences
  • Technical information (IP address, browser type)
  • Device information and operating system

3. How We Use Your Information

Service Provision

We use your information to:

  • Create and manage your account
  • Process video generation requests
  • Provide customer support
  • Send service-related notifications
  • Process payments and prevent fraud
Service Improvement

We analyze usage patterns to:

  • Enhance and optimize
  • Improve user experience and interface
  • Develop new features and services
  • Conduct research and analysis
What We Don't Share

We do not sell your personal information to third parties. We do not share your specific generated content without your consent, except in aggregated, anonymized.

5. Data Security

Security Measures

We implement comprehensive security measures to protect your data:

  • Encryption of data in transit and at rest
  • Secure server infrastructure with regular audits
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Employee training on data protection
Security Limitations

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

Retention Periods

We retain your information for as long as necessary:

  • Account Data: Retained while your account is active and for 5 years after termination
  • Generated Content: Retained for service delivery and model improvement
  • Usage Data: Retained for analytics and service optimization
  • Legal Requirements: Retained as required by applicable laws

7. Your Rights & Choices

Your Control Over Data

You have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing in certain circumstances
Limitations on Rights

Please note that certain rights may be limited:

  • Complete data deletion may not be possible due to legal requirements
  • Opting out of certain data processing may limit service functionality
  • AI model training uses aggregated, anonymized data that cannot be individually removed

8. Cookies & Tracking Technologies

How We Use Cookies

We use cookies and similar technologies to:

  • Authenticate users and maintain sessions
  • Remember your preferences and settings
  • Analyze service usage and performance
  • Provide personalized content and features
Cookie Management

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of our services.

9. Changes to This Policy

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy on this page with updated date
  • Sending email notifications to registered users
  • Displaying prominent notices within our services

Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: lailaautoofficial@gmail.com
Address: Lily AI Privacy Team, [DHA Peshawar]

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